| Access, Equity & Diversity Policy | Institute of Professional Leadership ensures fair and equal access for all students and staff, promoting an inclusive environment free from discrimination and harassment. The policy mandates ethical recruitment and selection in compliance with equal opportunity laws, encouraging participation from all community members, including priority VET target groups. | Download |
| Assessment Policy | Institute of Professional Leadership prioritizes assessment as a core service, ensuring that students’ skills and knowledge are evaluated against nationally endorsed Training Packages. Assessments are contextualized to industry requirements, adhere to the principles of assessment, and gather evidence that meets the rules of evidence. Our Recognition of Prior Learning (RPL) policy aligns with the National Code of Practice for Providers of Education and Training to Overseas Students 2018. | Download |
| Student Code of Conduct Policy | Institute of Professional Leadership is dedicated to fostering a safe and supportive learning environment for all students. This Code outlines our expectations for student conduct, both academically and personally, and defines our responsibilities to students. It complies with Clause 5.2(e) of the Standards and Standard 3 of the National Code of Practice. | Download |
| Complaints and Appeals Handling Policy | Institute of Professional Leadership has a documented complaints and appeals process to address grievances from overseas students professionally and promptly, in line with Standard 10 of the National Code of Practice for Providers of Education and Training to Overseas Students 2018. The policy also meets clauses 6.1-6.6 of Standard 6 of the RTO Standards, outlining the process scope and turnaround time. It is accessible to all enrolled students on the Institute of Professional Leadership website. | Download |
| Attendance Policy | Overseas students must enroll in a full-time course of at least 20 scheduled contact hours per week. They are expected to progress and complete their courses within the designated duration. Institute of Professional Leadership provides training before assessments to ensure students meet workplace standards, with this policy guiding attendance monitoring. | Download |
| Course Progress Monitoring Policy | Institute of Professional Leadership is committed to ensuring that overseas students maintain satisfactory course progress and attendance, as required by Standard 8 of the National Code 2018. We will monitor students’ progress, provide support to those at risk of non-compliance, and extend enrolment duration only when necessary, explaining any visa implications. This policy ensures that students are informed of these requirements before commencing their courses and that their progress aligns with the duration specified on their Confirmation of Enrolment (CoE). | Download |
| Student Support & Welfare Services Policy | In line with clauses 1.3(b) & 1.7 of the Standards for Registered Training Organisations (RTOs) 2015 and Standards 6 and 8 of the National Code, Institute of Professional Leadership is committed to identifying and addressing student support needs. This policy fosters a safe and supportive learning environment, promoting student well-being and positive contributions to the college community. It provides access to both academic support and welfare services to help students navigate challenges during their studies. | Download |
| Deferral, Suspension and Cancellation Policy | Under Standard 9 of the National Code 2018, enrolment at Institute of Professional Leadership can be deferred, suspended, or cancelled in specific circumstances, either by the student or the institution. If initiated by Institute of Professional Leadership, students have the right to appeal the decision. Overseas students should be aware that any changes to their enrolment may impact their student visa status in Australia. | Download |
| Refund Policy | Institute of Professional Leadership’s refund policy, in accordance with Standard 3 of the National Code 2018, outlines conditions for refunds due to student withdrawal, visa refusal, misconduct, or course cancellation. The policy also ensures protection of prepaid fees, as required by Standard 7 of the Standards for RTOs 2015. | Download |
| Fee Policy | This policy, in compliance with Standards 2 & 3 of the National Code 2018 and Clauses 5.3, 7.3, and Schedule 6 of the Standards for RTOs 2015, outlines the fees charged by Institute of Professional Leadership for tuition, course materials, textbooks, and student services. Additionally, Institute of Professional Leadership ensures protection of prepaid fees, as required by Clause 7.3 of Standard 7. | Download |
| Student Enrolment & Induction Policy | This policy ensures that Institute of Professional Leadership provides clear, accurate pre-enrolment information to prospective learners, including course details, fees, learner obligations, and support services, in compliance with Clauses 5.1 to 5.3 of SRTO 2015. It ensures students can make informed decisions, with all relevant information provided before training or assessment begins. | Download |
| Student Transfer Policy | This policy ensures that Institute of Professional Leadership complies with the ESOS Act 2000 and Standard 7 of the National Code 2018, which restricts enrolling international students transferring from another provider before completing six months of their principal course. It outlines procedures for managing transfer requests between CRICOS registered providers. | Download |
| Critical Incident Policy | Institute of Professional Leadership, following Standard 6 of the National Code 2018, is committed to providing a safe and supportive environment for staff and students, especially international students. This policy outlines how we handle critical incidents impacting anyone at IPL, including compassionate and compelling circumstances affecting student wellbeing and course progress, as referenced in Standards 8 and 9. It clarifies the steps to take in case of any critical incidents on or off-campus involving IPL staff or students. | Download |
